Each product you find in our collection is meticulously crafted by skilled artisans within the confines of our workshop. We believe that handmade items carry a unique charm and authenticity that cannot be replicated by mass-produced goods.

Our dedicated team of artisans possesses a wealth of experience and expertise, honed over years of dedication to their craft. From the initial design concept to the final finishing touches, every step of the creative process is carried out with passion and precision.

Yes, we offer customization. Our skilled artisans can adjust the height and other details of our products to meet your specific needs. We also provide a variety of finishes to choose from to match your interior design style. If you have a unique idea in mind, we welcome bespoke orders and will work closely with you to bring your vision to life. Simply contact our customer support team to get started on creating a customized piece that reflects your personal taste and style. We take pride in our commitment to craftsmanship and look forward to exceeding your expectations with a personalized and special product.

we aim to fulfill most orders within 4-5 business days for ready-made products. Shipping typically takes an additional 4-5 business days. However, please note that lead times for customizations may vary depending on factors such as complexity and material availability. We advise contacting our customer support team for accurate estimates on customization lead times. Your satisfaction is our priority, and we strive to provide timely and exceptional service for all our customers.

To set up a trade account for interior designers, interested parties should contact the company and express their intention. The company will then send a resale form for verification. Once the completed form is returned, the company will review and approve the application. Approved designers will receive information about exclusive trade account offers, including discounts and personalized support. For more details or assistance, designers can reach out to the company.

Your order will be shipped from either Istanbul, Turkey, or California, USA, depending on the stock availability. We maintain warehouses in both locations to ensure efficient delivery to our valued customers. Both shipping options offer similar delivery times, as orders from Istanbul are shipped using an express service. Rest assured that regardless of the shipping location, we are committed to delivering your order in a timely and reliable manner. If you have any specific inquiries about your order's shipping status or any other questions, please don't hesitate to contact our customer support team for assistance.

All returns will be shipped to our California location.

For each lamp, the required lightbulb type, size, and quantity are specified in the listing description. As different lamps have varying specifications, we provide this information to ensure you choose the right bulbs for optimal performance. While we recommend LED lightbulbs for their energy efficiency and longevity, the choice ultimately lies with the customer and the ambiance they wish to create. If you desire dimmable lighting, using a dimmable lightbulb is recommended, except for floor lamps and table lamps, which typically have an on/off switch. Feel free to contact us for any further assistance in selecting the perfect lightbulb for your lamp.

The suitability of your lamp for wet areas depends on the specific model. While some lamps are suitable for wet areas, others may not be. The critical factor is that the lamp should be entirely covered if you intend to use it in wet areas. To ensure that you make the right choice, please don't hesitate to contact us. We are more than happy to assist you in determining whether your selected lamp is suitable for wet area usage and to provide any necessary guidance. Your safety and satisfaction are our top priorities, and we are here to help answer any questions you may have.